"Independent insurance broker, licensed in 1999 by CSA to perform specific activities in Romania.
We pay attention to details that involve exposure of customer activity, designing innovative insurance programs, demanding in negotiating with insurers because customers come first, we like to exceed customer expectations.
We assist clients for damage recovery by specialized department or broker that manages customer / policy and we will work to correct customer information on the essential aspects of compensation process since the approval is received from the client on the production damage / risk.
Our involvement ends at receiving compensation by the client and the activity ends at the presentation of reports related to the damage for the last 12 months to help address the causes of reduction or limiting the consequences of customer activity.
Every day we achieve management of the insurance program by answering promptly; this is based on our desire that in the end the customer will not feel that we are a separate entity, but an extension of the organization chart for a department effectively receiving expertise and involvement .
The figures may sound a bit about what we've done so far:
- Degree of customer retention> 95% \
- The team of specialized brokers - 15 people
- RON 11.16 million policies value for new customers acquired in 2014 and
- 51.5 million RoN policies negotiated for the new foundation of our clients
- All cases of damage were cashing at fair value. We had multiple policies> 50.000 -500.000 EUR properly collected by customers "
http://www.cmcasigurari.ro/